A year after Hurricane Helene hit the Upstate, some families are still unable to return home. Homeowners blame insurance companies for severe delays and underpaid claims. In this 7 News consumer investigation, we explore how residents are fighting back, the cost of repairs, and the role of third-party adjusters and state agencies in navigating this ongoing insurance nightmare.
Watch to see how families are coping and what options exist for those caught in post-disaster insurance disputes.
